Managed Care is Evil
anonymous Asks ...
My insurance company is giving me the run around. While attempting to get into inpatient duel diagnosis rehab. They are not responding to the different facility who are attempting to get claims approved. Today i'm finally picking up my referral from an in network psyc dr. for in-patient rehap. What key elements need to accure for insurance company's to have no choice but to authorized treatment
Jim LaPierre Says ...
It sounds like your insurance company is hoping that if they delay long enough that you will cease your efforts.
I urge you to be dilligent and to call them yourself - verify what information they need and fax it to them. Make follow up phone calls and stay on top of them. Get the name of each person you speak to and keep working your way up the ladder of supervisors if you're not getting response.
What you have now should be more than sufficient but your insurer may require more info - again, in my experience this is all a stalling tactic.
Stay on top of them and good luck to youi!