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Does Insurance Cover Online Counseling?

As of September 2009, most insurance companies do not reimburse the costs of online therapy.

We have heard reports that Tricare does pay for internet based counseling for clients in remote locations who do not have access to a local practitioner. Tricare still demands that these clients attend therapy sessions at a computer in a local health care office.

Insurance companies seem to await research that proves the efficacy of online counseling, or perhaps significant demand for services; or cost savings achieved by covering e-based therapy.

We will update this page as information changes and as we get it. We encourage anyone (client or practitioner) that has had success in achieving insurance funding for online counseling to share some general information of their successes.

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